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Law Resources: Consumer

Consumer Crime Cases  

Digests of hundreds of appeal cases that either directly relate to consumer protection offences or deal with those aspects of criminal law and procedure of which all those engaging in criminal litigation should be aware. Articles are free; access to cases and legislation is by subscription.

CPR PD: Part 7: Consumer Credit Act Claim  

Publisher: Ministry of Justice  

EUR-Lex: Summaries of EU Legislation: Consumers  

The European Union of 28 countries has just over half a billion potential consumers. The Member States have progressively developed measures aimed at safeguarding the specific interests of these consumers who play a vital economic and political role in society. Starting in the mid-1970s, the EU has endeavoured to harmonise these national measures in order to guarantee European citizens the same high level of protection throughout the single market. The European policy in favour of consumers aims to safeguard the health, safety and interests of consumers, as set out in Article 169 of the Treaty on the Functioning of the European Union. This policy promotes consumers’ rights to information and education, and their right to organise in order to defend their interests.

Law Resources: Environment

European Commission: Policies: Environment, consumers and health  

Consumers, Environment, Food safety, Health, Maritime policy, Sustainable development

The Directory: Consumer Organisations

Consumer Focus  

Statutory organisation campaigning for a fair deal for consumers in England, Wales, Scotland, and, for postal services, Northern Ireland. A merger of Energywatchenergy Postwatch, the National Consumer Council, Welsh Consumer Council and Scottish Consumer Council.

Trading Standards Central  

Gateway site for consumer protection information in the UK run by the Trading Standards Institute. Trading Standards (or Consumer Protection) Departments enforce the Trades Descriptions Act and other consumer legislation. Links to Trading Standards Departments throughout the UK.

Which?  

Fights for consumers' rights by campaigning to make sure consumers get treated fairly and publishing magazines, books and websites to help people make the right choice for them.

The Directory: Government Departments

The Directory: Local Government Organisations

Local Authorities Coordinators of Regulatory Services (LACORS)  

Assists UK local authorities to improve the quality of trading standards and food enforcement by promoting coordination consistency and good regulation.

The Directory: Professional Associations

Trading Standards Institute (TSI)  

Formerly the Institute of Trading Standards Administration (ITSA) . A professional association representing trading standards professionals in the UK and overseas - in local authorities, the business and consumer sectors and in central government.