A document or record today can take many forms – paper, email, voicemail, SMS, messaging and so on. This, coupled with the continual pace of technological change and ever-growing regulatory demands, the business imperative for a strategic and comprehensive information lifecycle-led approach to document management has now become critical. The traditional approach to document management is no longer fit for purpose.

The following are the most pressing reasons why all law firms, regardless of size, need a robust approach to the function: