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Chris Hadrill

Chris Hadrill is a specialist employment solicitor and a partner at Redmans Solicitors. He is responsible, among other things, for marketing at the firm. Email chadrill@redmans.co.uk. Twitter @chrishads.

More than three years ago I wrote an article for this Newsletter extolling (in the main) the benefits of using a virtual approach to working in the digital age by virtualising legal services. The last three years have seen a further embedding of virtual law firms in the legal marketplace, with Keystone Law becoming a (more) established name, Setfords Solicitors receiving a substantial private equity injection and Excello Law apparently moving from strength to strength; my own firm, Redmans, although much smaller, has substantially increased revenue and profits.

redmansThis article looks at how my firm’s practices have changed over the last three years and gives an update on the benefits (and disadvantages) of the virtual model. It also looks at how the model of a virtual firm may have changed over this period.

The coming of the much-vaunted information age, improvements in digital and internet technology, and the increasing requirement for law firms to diversify and innovate over the last ten years has led to a series of interesting experiments in business models for lawyers. Law firms (as demonstrated by the success of such firms as Excello Law, Setfords Solicitors and Keystone Law) are increasingly moving to a virtual (or dispersed) business model at the expense of bricks and mortar (where a firm would have an established office).