Author archive

Delia Venables

Delia Venables consults and writes on IT and internet topics relating to legal applications. Her web site www.venables.co.uk was one of the first legal resources to arrive on the UK legal web in 1996 and it is still going strong. Together with Nick Holmes, she writes and edits the Internet Newsletter for Lawyers which is a bi-monthly newsletter covering how lawyers can make the best use of resources online (particularly free ones), how they can use the internet for improving service to their clients, how it is changing legal practice, how lawyers can market themselves and also sell legal services online, legal aspects of e-commerce and IT issues relating to all these topics.

This article first appeared in Legal Web Watch November 2018. Legal Web Watch is a free email service which complements the Internet Newsletter for Lawyers. To receive Legal Web Watch regularly sign up here.

The following items have been selected from Delia Venables’ “New” page.

Long, long ago (2012) I wrote an article on this topic for the Newsletter and asked firms who had said that they were willing, in principle, to give some free initial legal advice, whether they thought it was worthwhile. Broadly, most of them did. You can read this article at http://bit.ly/INL1201venables.

This year I again invited a wide range of firms, via Twitter and LinkedIn as well as by email, to give me their views on this topic. The answers people provided are very interesting but no one is now unequivocally saying that “giving free initial advice is good” and I think that there has been a marked move away from this view over the intervening years.

Here are the contributions, in no particular order.

This article first appeared in Legal Web Watch September 2018. Legal Web Watch is a free email service which complements the Internet Newsletter for Lawyers. To receive Legal Web Watch regularly sign up here.

The following items have been selected from Delia Venables’ “New” page.

Changing your legal software supplier has always been difficult and on occasions, acrimonious. Each software system will have different ways of setting up clients, names and addresses and other characteristics, entering financial information, managing the handling of cases (with different case management systems), managing the security of the data, restructuring management reports, how long to keep “old” data, stylistic matters in all reports … and so on.

This has always involved major efforts from the law firm in the preparation of data ready for transfer, and from both the original software company and from the target software company. Each side has to “understand” the other side of the operation and convert or structure the data accordingly. It has been, and still can be, not only a difficult operation but an expensive one. It is certainly a good idea to make absolutely sure that your existing supplier cannot provide what you want, before embarking on the process of changing supplier!

This article first appeared in Legal Web Watch June 2018. Legal Web Watch is a free email service which complements the Internet Newsletter for Lawyers. To receive Legal Web Watch regularly sign up here.

The following items have been selected from Delia Venables’ “New” page.

There are not as many IT and practice management services for barristers as for solicitors but there are some very strong players available.

Here are the key players in this market (based on my web page www.venables.co.uk/chambers-it.htm), followed by two short articles from key providers of services to chambers, Martin Poulter and Helen Ford, providing a view of the past, the present and the future.

Archway to Elm Court by Ruth Hartnup

Under the Bar Council scheme launched in 2004, members of the public and businesses may now instruct barristers directly and without the intervention of a solicitor. There has been a lot of talk and discussion on this new “freedom” since then, along the lines of the following questions:

  • Will it benefit members of the public?
  • How easy is it to find, assess and then engage a direct access barrister?
  • Will it be better for barristers willing to work directly with their clients? Will it be more profitable?
  • What effect will it have on solicitors? Will this reduce their market share?
  • What new methods are emerging for managing Direct access work?

This article is an attempt to find answers to these questions and generally to ask, “How is it going?”

Voice recognition by Dion Gillard

With contributions from Gordon Healiss, Norma Laming and Greig Duncan

When I set up my web page on Transcription www.venables.co.uk/transcription.htm several years ago, it all seemed rather straightforward. I described the methods of input and output, the speed of the transcription, the security of the process and the cost.

Now, the concept of transcription has developed many new strands, in which the original concept of a transcription service from an external company is still present, albeit with great improvements in the input and output process, but with alternative options now also available, including voice recognition as the method of input and a process of automatic document generation, now merging with concepts of artificial intelligence.

In this article, I present three key strands of this topic.

This short article is based on my web page www.venables.co.uk/softwareireland.htm which provides links to the software companies websites.

The “problem” for Ireland, as for any smaller country, has been that the potential market for the sale of legal software is much smaller than for countries with larger numbers of law firms. A few years ago, this often meant that Irish legal software suppliers were in fact subsidiaries of larger UK software companies and others were genuinely small firms, possibly without a very large financial backing.

This article first appeared in Legal Web Watch December 2017. Legal Web Watch is a free email service which complements the Internet Newsletter for Lawyers. To receive Legal Web Watch regularly sign up here.

The following items have been selected from Delia Venables’ “New” page.

I see the jobs/recruitment arena as a clash between the expertise of specialist legal recruitment consultants, some of whom have been in the legal market for decades, and the “every job in the world” approach of the automatically generated sites, which hoover up jobs from all the other jobs sites and recruitment companies. The recruitment consultants will get to know you personally, whilst with the automatically generated sites, the candidate narrows the field by specifying the type of job required, the qualifications possessed by the candidate, the location of the job, the salary required, and so on, and is then provided with a filtered list of options.

This clash of cultures has been made more complicated by the widespread use of social media, particularly LinkedIn and Twitter, to locate suitable jobs or (from the other side of the table) suitable candidates.

Many solicitors provide free legal information on their websites. Is this good marketing or just giving away valuable information?

I maintain a section on my website called Free Legal Information for Individuals provided by Firms of Solicitors at www.venables.co.uk/individtopics.htm. This covers accidents, benefits, business, car crime, consumer, conveyancing, crime, divorce, death (probate, wills etc), debt, dental claims, discrimination, disability, education, employment … and so on, listed alphabetically.

When I recently carried out a major check of these entries, I found that many previous free legal resources have been removed or seriously reduced in scope. It seems that many firms of solicitors, having originally been keen to be part of the new and exciting World Wide Web have eventually decided that it was not really worth the effort.