Outsourcing
Outsourced typing services: the answer to your admin woes
At Quill, we’ve recently launched an outsourced typing service, called Quill Type, in association with Law Society-accredited Document Direct. Here’s why the new addition to our outsourcing portfolio has come about… Outsourced typing services are gaining traction in legal circles as law firms alleviate the unmanageable demands upon their limited internal typing resources. You see, […]
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Outsourced cashiering and your bottom line
Success in business The ultimate marker of a successful business is the strength of its bottom line. Profitability is everything if you want to survive and thrive. The route to healthy profits is maximising income and minimising costs. You don’t necessarily need us to tell you about maximising income. Revenue generation is your forte, achieved […]
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10 questions to ask your outsourced cashiering provider
You can’t be an expert in all areas of your business so it’s important to focus on your strengths. And, even if you are an all-rounder, it’s impossible to do everything yourself within the limited hours of the working day. Whether the issue is lack of direction or lack of time, there’s one easy solution […]
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Outsourcing your marketing activities
Outsourcing generally makes the media headlines when a multi-million pound government contract hits the buffers, and we all moan when having to deal with an overseas customer contact centre where the quality of the phone line and the quaint accent of the operator combine to leave us frustrated rather than delighted. In the legal sector, […]
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Ten reasons to outsource your cashiering
Julian Bryan represents Quill Pinpoint Some of the most successfully run practices are introducing outsourcing as a core component of their business strategy. In direct response to regulatory changes in the profession and competitive movements in the legal marketplace, law firms are increasingly adopting a businesslike management approach, resulting in offloading back office functions, such […]
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Quill Pinpoint: How outsourced cashiering works
Julian Bryan represents Quill Pinpoint The challenge for small practices If you’re a partner in a small practice or a sole practitioner, the challenges of business management take many forms. First, there’s the likelihood that you’re managing all areas of your practice on top of earning fees. The cost of employing dedicated staff for specialised […]
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Legal process outsourcing: How far can it go?
Many law firms outsource functions such as IT and accounting support regularly and have done so for many years. Since the mid 1990s there has been an increase in the outsourcing (including offshoring) of other support functions such as legal secretarial work and paralegal duties. More recently we have seen firms exploring the possibility of […]
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Cloud computing
The terms “cloud computing”, “hosted systems”, “outsourced systems” and “Software as a Service (SaaS)” are now used almost interchangeably. All Newsletter articles on these topics are now indexed under “Cloud computing“.
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Quill Pinpoint outsourced legal cashiering service
Outsourcing and hosted systems are topics we have covered frequently in the Newsletter over recent issues since we consider that these developments will, over the next few years, transform the legal IT world. Quill Pinpoint (www.quill.co.uk) was established by Tony Landes in 1978 to supply legal software, with Hilary Fisher joining in 1979, Andrew Sherwin […]
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Outsourcing ”” a competitive tool
It would be an understatement to say we live in challenging times and no doubt the next 18 months will continue to be difficult. It is at such times that innovation thrives, whether this is through new products and services or new business models or tweaks to old models. It is likely that outsourcing and […]
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Legal outsourcing trends and possibilities
I became involved in offshoring in the mid 1990s whilst practising as a solicitor. The aim at that stage was solely to outsource client firms’ typing and transcription requirements to Indian legal secretaries with a view to achieving guaranteed turnaround targets and at the same time reducing costs. The business worked well because it delivered […]
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Hosted email
You need electricity to run your business. You need a telephone. You need email. If I suggested you set up your own power station to generate the electricity needed to run your legal practice, or set up your own satellite to make and receive telephone calls, you would dismiss the suggestions as fanciful. This is […]
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