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Helen Dewar

Helen Dewar is head of information services at Leigh Day. She is an experienced legal information professional and has had responsibility for the firm’s intranet for the last 10 years.

LD Hub iconLeigh Day has expanded rapidly since 1987. In 2007 the firm decided to develop an intranet, going live on 17 October 2007 which served us well for 10 years but a decade after the first project we felt that a new, more up-to-date and accessible intranet was needed to help maintain the special Leigh Day ethos following the firm’s rapid growth and to help people work more effectively.

Leigh Day & Co is a 24-partner firm in London that specialises in clinical negligence, personal injury and human rights law. In 2006 I was asked to help commission a new intranet for the firm in 2006, which launched in October 2007. What lessons have we learnt since then?

The desire to develop the intranet at leigh Day & Co was driven by the desire to move away from a paper copy of the office manual, a Word document that ran to several hundred pages and covered every aspect of the firm’s professional life.