Does using a messenger service improve how much business you get from your website?

The way in which law firms acquire clients has dramatically changed in recent years. When just a decade ago, you no doubt acquired most of your clients by word of mouth, or because they saw your office near where they live or work, the digital revolution has meant that nowadays, the internet can be your best source of business. However, customers have greater choice than ever before and can quickly compare firms and their offering online. So how do you make sure your customer chooses you? As well as building trust and confidence, you also need to make it as easy as possible for your customer to get in contact you. Friends Legal, personal injury lawyers Reading have utilised a ‘messenger service’ prompting site visitors to message the firm. But how can this assist in getting business? This post looks at three reasons your firm should take advantage of message services or enquiry forms.

Mobile first

Your potential clients are doing more and more of their admin on the go – and that includes finding a lawyer. Whether on the train, waiting for an appointment or simply on their lunch break at work, when clients come across your website, it’s not always convenient for a call. Having the option to send a message, captures more clients when they are browsing your site, wherever they are.

Client expectation

Modern client expectation is to be able to carry out a transaction with as little human interaction as possible. We can now order anything we like at the touch of the button, so why not a lawyer too? Prompting clients to send a message shows that your firm is modern and straightforward to deal with, which appeals to the younger and contemporary consumer.

No commitment

Allowing potential clients to send a message as opposed to calling, gives the person the opportunity to outline their circumstances, and make a speculative enquiry. It feels less committal than speaking to someone on the phone. This is an easy way of capturing your customer slightly earlier in their ‘customer journey’ than you would with only allowing them the option of calling you.

These are just a few of the reasons why all firms should consider implementing a messaging service or contact form on your site, but there are also many more practical benefits, particularly if you are too busy with enquiries to answer the phone.

Wilford Smith: A modern law firm incorporating new internet technologies

With continuous changes and evolution taking place in the legal sector, and numerous challenges facing law firms who carry out their business in a “traditional” manner, Wilford Smith has chosen to position itself at the forefront of legal technology to provide a superior service to our clients.

We have chosen to utilise modern internet strategies to make ourselves as visible as possible to potential clients, generating business and improving competitiveness by establishing a prominent identity online. Built and supported by online business generation specialists, our website – – is robust in both the quantity and quality of its content, and we have sought to use modern internet based practices combined with a responsive online platform to allow clients to find out about what we do quickly and effectively.

It’s not only about what happens with clients making their initial online enquiry with us – we have invested in developing an end-to-end solution so that enquiries from our website are instantly placed in our system so that we can follow up on all enquiries more effectively and deliver excellent legal services to our clients.  With continued investment in our online strategy, with our new platform having launched only in the past couple of months, we expect our online presence later in 2018 to give us an enviable position in the market. This will enable us to attract new business, strengthen existing relationships with clients and demonstrate our expertise in specific practice areas.

We hear stories of some law firms still running their business through emails and Word documents only, but without a professional case management system, the service delivered to the client would undoubtedly be weaker and less efficient.

Wilford Smith provides clients with high quality legal advice across a wide range of areas, including serious crime, fraud, corporate crime, directors defence, commercial and residential conveyancing, motoring offences and estate planning. With teams based in Sheffield, Rotherham and London, we assist clients throughout England and Wales. We offer strategic legal thinking, presented in a manner that is clear and free of jargon, as part of our exceptionally personal service, and are able to call on the support of the highest quality barristers when necessary.

At Wilford Smith, we embrace modern internet technologies to make ourselves the go-to firm for commercial and private clients. Get in touch today on 0808 278 2031 or contact us online.

How to hire a Process Server to serve court and legal papers

If you are involved in a court case or legal process, you may need to hire a process server. A process server is trained to handdeliver important legal documents to their intended recipient. You may wonder why you can’t simply send these documents in the post? Using a process server will ensure that the recipient cannot claim ignorance or that they haven’t received the legal papers. Post can get lost in transit and people can move home  a process server will track down the recipient and obtain proof of delivery to ensure this doesn’t happen.

If you need a process server, how can you hire one and what must you consider when making a choice? The following guide explains how you can hire the services of a professional process server:

Choosing a Process Server

Before you start the process of hiring a process server, you should ensure you are fully prepared and confident in your choice. A process server offers a specific service, but within this service, the terms and conditions could vary greatly from each company to the next. The following is a comprehensive checklist of the “job specifics” that you should be aware of:

  • How does the Process Server charge clients i.e. is it a fixed fee or “per attempt” basis?
  • Does the Process Server provide an unlimited number of delivery attempts, if not, how many?
  • What geographical locations does the Process Server cover?
  • Is there a fixed price per area or does their fee cover any UK destination?
  • What method of proof will the process server obtain when delivering your documents?
  • What information do you need to provide to the process server?

Once you are 100% clear on the above pointers and requirements, you should then search for reviews of the process server. Use Google to find previous customer reviews and check the website of the firm (if they have one). Reading actual reviews allows you to formulate an opinion of the ability of your potential process server and check their reliability.

Hiring a Process Server

Now that you have discovered the fine points of the service provided, scoured the web for positive reviews, and settled on a trusted process server, you can now instigate the procedure and start the ball rolling. First and foremost you should contact the process server or legal firm, agree on a contract and establish a rapport.

Once you have done this, you should then scan, email or hand deliver your legal documents to the process server – ensure the documents are clear and legible, and that all relevant information is included. To help the process server in their work, you should also provide as much information as possible about the respondent. Consider including their place of work and occupation, their home address, their immediate family details and any past failed attempts at serving.

Other useful information to provide could include their weekly routine and habits such as any hobbies they have or any locations they regularly visit. Do they go to a gym? Do they take a particular route to their place of work? Is there a local shop they visit? The more information you can provide, the quicker your process server can deliver your documents. If you feel a piece of information may appear trivial, give it anyway – it could turn out to be a vital link to your target.

Now that you have provided the legal documents and a substantial amount of information relating to your target, your chosen process server can set to work immediately. Be sure to maintain regular contact and check on their progress – they may need additional information or clarification on some of the details you have provided. All you can do now is play the waiting game as your process server works to track down the target and obtain proof of delivery of the legal documents.

What can you legally do to find someone in the UK?

There may be a time in your life when you have to track someone down. This could be for personal reasons or for legal reasons i.e. a court case. You may just want to snoop around and be nosey! Whatever the reason, you should be aware of what you can legally do to find someone, and what options you have at your disposal to find your desired target.

It is important to understand what is against the law when trying to find someone in the UK before embarking on your search. What could you potentially be arrested for? The following is a list of tracing means a member of the public cannot do without potential legal action being taken if caught:

  • Place a wiretap on someone’s phone
  • Intercept someone’s personal mail
  • Access government held records
  • Access certain and special databases containing personal information
  • Enter someone’s property without permission

As you will find out later, it is possible to do some of these things, but you would have to enlist the services of a private detective or law firm who can offer a person tracing service. If you are unsure if what you are doing is illegal, seek advice before you do it or hire a professional!

Simple methods anyone can use to track a person both online and offline

Now you understand what you cannot do, we can look at the myriad simple methods you can use to track a person within the realms of the law. It is surprising to see that you do not need extensive training to track someone – although the methods listed below are not guaranteed to work, they are relatively easy to do and could yield positive results:

1. Search social media platforms

In today’s modern society many people live their lives on social media. You can find out a decent amount of information about a person simply by trawling through Facebook, Twitter and Instagram.

2. Search through phone directories

Phone directories and products such as the Yellow Pages do still exist. Consider searching through directories such as these to see if your person has a listed telephone number and address.

3. Perform a Google Search

Have you ever tried “Googling” your own name? You will be surprised at the results! Why not try searching for your person through a search engine to see what information you can gather.

4. Visit their last known whereabouts

If you know your target’s last known address or place of work, you can simply go to that address and see if they are in. Whether or not they answer the door or agree to speak to you is an entirely different matter, however.

5. Contact their last known place of employment

This is still considered legal but may not yield any results. If you know where your target worked, you can always call their office. In most cases, a company will more than likely not provide any personal information about an employee but you could get lucky .

Hire the services of a professional tracing agent

If your sleuthing skills prove inadequate and you cannot locate your target, do not despair! It is possible to hire the services of a firm such as Diem Legal that specialises in Tracing and Process Serving. A tracing agent and process server both specialise in tracking individuals, and if necessary, serving them important documents. Furthermore, such firms have access to databases and documents not widely available to the general public. Finally, organisations such as these can help obtain warrants to search premises and get approval for other surveillance methods in some cases.

ONS reports highest number of road deaths since 2011 – claims for compensation rising too

car crash

According to the ONS, a total of 1,792 road deaths were reported in 2016, a rise of 4% compared with those in 2015; the highest figure since 2011. There was a 44% drop in fatalities during 2016 in comparison with 2006.

Personal injury claims as a result of road traffic accidents are on the increase, and if you have suffered an injury due to a road traffic accident, you might be entitled to compensation. If you need to file a road accident claim Gloucestershire legal specialists are available to assist you with legal and procedural advice to ensure your claim has the best possible chances of success.

Other notable statistics reported by the ONS include:

  • There were 24,101 people seriously injured as a result of road traffic accidents during 2016. However, comparisons of this figure with earlier figures is challenging, as there have been changes in the manner in which severity of injuries are now reported.
  • There were 181,384 casualties in total in 2016. A 3% decline from 2015 figures, the lowest ever recorded.
  • Motor traffic levels increased by 2.2% from 2015 to 2016.

What can be concluded:

There has been a statistically significant decrease in the number of casualties in road traffic accidents between 2015 and 2016. This suggests there are various factors that have combined together to improve some aspects of safety on Britain’s roads.

What cannot be concluded:

The number of deaths as a result of road traffic accidents increased between 2015 and 2016, but the change is minor, and can be attributed to natural fluctuation in deaths over a period of time.

The 2016 serious injuries figures were substantially impacted, and figures for slight injuries also, but less severely, by changes in reporting systems used by approximately 50% of UK police forces. Therefore, comparisons with figures from 2015 for serious injuries may prove to less accurate.

  • In 2016, a total of 24,101 seriously injured casualties were reported in road traffic accidents.
  • There were 181,384 casualties reported in road traffic accidents during 2016. This is around 3% lower than in 2015, and the lowest level ever recorded.
  • 136,621 personal-injury cases related to traffic accidents were reported in 2016, of which 1,695 involved at least one death.

Regardless of the type of personal injury sustained in a road traffic accident, you should always seek legal advice. Many legal firms offer a team of specialists in personal injury and compensation claims. If you need to make a traffic accident compensation claim, a workplace compensation claim, a burn compensation claim, or a cosmetic surgery compensation claim, having the right legal specialist working on your case will increase the chances of receiving an acceptable compensation settlement.

Watch out for changes to how we use notices of intention and validation orders

For years, companies have been able to legally stall or alter insolvency proceedings using notices of intention or validation orders.

However, recent cases suggest that the way in which these two solutions are used is about to change.

Here, we’ll explore how we use notices of intention and validation orders at present. Then, we’ll analyse the cases that cause concern and suggest what you, as a director, can do next.

When should you use notices of intention and validation orders?

If a company experiences financial difficulty, directors often believe that if they wait a while their fortunes may change. However, this is not always the case and their company can face severe repercussions, such as:

This is the stage where directors usually choose to seek professional advice. It is also the point at which notices of intention and validation orders tend to come into play.

While both are legitimate parts of insolvency proceedings (administration and winding up, respectively), they are also seen as acceptable short-term solutions for insolvent companies. They prevent creditors from taking action, while directors figure out their next steps.

1) Notices of intention

A company files a notice of intention (also known as an NOI). It then has ten business days to appoint an administrator. During this time, a moratorium protects the company against creditor action.

Companies can file a further notice of intention if they don’t make an appointment. As company turnaround experts, we have seen one company file four notices in quick succession. None of these notices resulted in the appointment of an administrator, but they did allow the company time to restructure.

2) Validation order

When a winding up petition is presented, a company can seek an adjournment or a validation order. The latter is a court order the company applies for, to ‘unfreeze’ its bank account.

This can ensure that lucrative projects continue, which improves returns for the main body of creditors.

Both of these solutions seem sensible, as they give directors time and seem to benefit creditors also. However, there are concerns that many companies abuse them, and their use could now could result in severe consequences for your business.

Case law: notices of intention and validation orders

Notice of intention example: JCAM Commercial Real Estate Property XV Ltd vs Davis Haulage Ltd

Davis Haulage ran a business from a warehouse it rented from JCAM, however it was in substantial rent arrears. JCAM notified Davis Haulage of its intention to take possession of the premises, so Davis Haulage filed a notice of intention to appoint administrators.

It then filed three more notices, one after the other, and benefited from the moratorium placed on the business. Meanwhile, the company proposed a Company Voluntary Arrangement to its creditors, and explored alternative rescue options.

By the fourth notice, it was clear that Davis Haulage would only appoint administrators if its creditors would not accept the CVA. JCAM sought an order to remove this notice from the court file as it was an abuse of the process – after all, the company had no intention of appointing an administrator.

Originally, the High Court found that it was not necessary to have settled intention at the time of the notice, but JCAM appealed.

The Court of Appeal ruled that a conditional proposal, where a company investigates other options, does not entitle or oblige a company (or its directors) to give notice and obtain the benefits of a moratorium – according to paragraph 26 of schedule B1.

Therefore, JCAM won the appeal. The notice was removed from the file, allowing creditors including JCAM, to take action against Davis Haulage.

Validation order example: Express Electrical Distributors Ltd vs Beavis

Express Electrical Distributors is a company that trades in wholesale electrical goods. Edge Electrical (represented by Beavis) was its customer. After several disruptions to monthly payments, Express Electrical Distributors placed Edge on credit hold.

On 29 May 2013, Edge paid Express Electrical Distributors £30,000; more than enough to cover all invoices due in May. However, unbeknown to Express Electrical Distributors, on 22 May 2013 another creditor chose to present a winding up petition to Edge.

Edge’s liquidators wrote to Express Electrical Distributors demanding repayment of the £30,000, as payment occurred after presentation of the winding up petition. The company intended to distribute the money among the general body of creditors.

Its argument was based on s.127 of the Insolvency Act 1986:

“In a winding up by the court, any disposition of the company’s property, and any transfer of shares, or alteration in the status of the company’s members, made after the commencement of the winding up is, unless the court otherwise orders, void.”

This meant that Express Electrical Distributors had to pay the money to Edge’s liquidators, unless the court exercised its discretion to make a validation order permitting otherwise. This only happens in special circumstances that show the order would benefit all the creditors, not just one.

Despite the disposition being carried out in good faith, the request for a validation order was declined and Express Electrical Distributors was forced to repay the £30,000 to the liquidators.

This case marks a change in the validation order process. They will now be even harder to obtain, particularly if they are retrospective. Applicants will need strong evidence to demonstrate the benefit for creditors, otherwise they will not receive a validation order.

What happens next?

The Insolvency Service is evaluating responses on its recent consultation about the Corporate Insolvency Framework. This includes a proposal for a general restructuring moratorium that is available to all companies.

This would act as a gateway to different forms of restructuring, including informal arrangements, contractual/consensual workout, CVA and administration. It would be a welcome change in light of recent court decisions. However, it will take a long time for these changes to come into effect.

In the meantime, directors must act much quicker to avoid penalties for improper use of notices of intention and validation orders.

Seek expert advice as soon as you are aware of any financial issues facing your company and avoid accusations of wrongful or fraudulent trading.

If you are concerned about notices of intention or validation orders, or your company finances in general, talk to our experts today for advice tailored to your company’s situation.

Robert Moore is the Marketing Manager for KSA Group Ltd who run the website Company Rescue. KSA Group are licensed insolvency practitioners and turnaround specialists where rescue is always looked at as the first option.

How best to choose transcription services for court-ready documents


People who work in the legal profession understand very well how important documents are, and how important the linguistic factors – even certain wordings – can make a big difference in the way a certain document is perceived. When it comes to the legal profession, the way documents (and transcripts) are prepared and presented can make a very big difference. It’s for this reason that you only want the best. In court, nothing less will do.

There is no doubt that transcription services are very useful. However, exactly because these documents are so important, it’s crucial that any transcriptions are done in the right way. Here’s how best to choose transcription services for court-ready documents.

The advantages of transcription services

The value of transcription, especially accurate transcription from a reputable UK transcription company, is easily understood; it ensures that you have on paper what is otherwise only established on tape or other audio/video equipment. It allows you to dissect and present the evidence in black and white.

The advantages of transcription services are equally clear: a lot of valuable time and money can be saved, which could otherwise be used for more pressing tasks – such as planning strategy, research, and compiling other forms of documentation.

How do you choose?

There are many services that provide what you are looking for, but the terms of the contract, the fees, and the quality of the finished product can be very different. To be sure you choose the right transcription service for your needs, here are some handy tips:

  • Confidentiality – Because you are in the legal arena, confidentiality is not just a promise given by a possible provider; it’s a downright requirement. Question your potential partners to see how they deal with this issue, whether they have had any problems in the past, and how they might have dealt with them.
  • Accuracy – One word can make a big difference; actually, the spelling of one particular word can make a very big difference. You want to make sure their transcription services deliver fully accurate transcriptions.
  • Customisation – They should be willing to adjust and deliver what you need in the format that you need it.
  • Costs – This may seem obvious, but you want an economical solution for a quick delivery.

Outsourcing your transcription needs is an excellent way of saving time and money, getting rid of chores that tie up time better spent on more important goals, and ensuring that everyone is on the right page. However, it’s crucial that the job is done right, and for this you need the right partner. Do your research and make sure you have questioned your prospective partner in detail – too much depends on it.


Research settles age-old debate: property really was more affordable in your parents’ day

Despite salaries being higher, analysis of Government statistics verifies theory that it’s harder to get on the property ladder now than 20 years ago.

 It’s an age-old dispute: parents are eager for their grown-up children to get onto the property ladder and the twenty-something kids claim it’s not as easy as it was back in Mum and Dad’s heyday. But who is right?

To put an end to the debate once and for all, South Wales solicitors firm Howells has searched through house price history and income data from the Office for National Statistics to find out the truth.

The historic house price research found:

Properties are more expensive than ever – In 1980 the average home in the UK cost £24,000. By 1990, this had grown to £60,000, and ten years ago you could expect to pay just under £200,000.

As of June 2017, the average UK property costs £223,257.

House prices have risen well above inflation – In 1997, the average prospective homeowner could expect to pay up to 3.6 times their earnings on purchasing a home. Last year, the average person needed to pay around 7.6 times their earnings – more than double!

In this decade alone, residential property prices in England and Wales increased 259%, but median individual annual earnings grew just 68%.

First-time buyers are getting older – In the decade 2005/2006 to 2015/2016, the mean age of first time buyers rose from 31 to 32.

Looking even further back, in 1991, 67% of 25 to 34 year olds owned their own home, compared to just 36% in 2014. During the same period, the number of homeowners aged 16 to 24 dropped from 36% to 9%, and aged 35 to 44 fell from 78% to 59%.

Commenting on the results of this study and the effects it has had on the conveyancing industry, Tristan Lewis, Business Development Manager of Howells Solicitors said:

“With property prices considerably higher than twenty years ago, we have become familiar with the requirements of first time buyers for an affordable conveyancing service during these demanding times. However, the comparison of these values against income data has reiterated this further.

To combat these issues, Howells offers a fixed fee conveyancing service with no hidden extras and a no sale, no fee policy. We pride ourselves on making moving home as straight-forward as possible and look forward to helping even more people purchase their first home.”

Matt Stevens, Director of Mortgage Genie, shared his thoughts on Howells’ report. He advocates recent changes in the property finance industry and has added:

“Looking back to mortgages 20 years ago, it’s important to remember that August 1997 saw a Bank of England base rate of 7%. This saw an increase of 0.25% by November that year — an increase alone that is the equivalent of today’s base rate.

Since then, we’ve seen a continual expansion of the mortgage market, with more options and products for clients.

Over the last 20 years, we’ve also seen an increase in regulation, ensuring mortgages are much more carefully agreed. Plus, these days, clients have the opportunity to work with fully-qualified and regulated professionals, who are easily accessible and will always be willing to help. This is in stark contrast to the very limited options available to clients 20 years ago.”

Howells Solicitors offers expert legal advice in South Wales and beyond. With six offices across Wales, including its headquarters in Cardiff, Howells has the size, experience and knowledge of a large legal firm, with the personal service of a small organisation.

Find out more about Howells’ conveyancing services and get advice today by calling 0808 178 2773, or for further details on this press release view the full report here.

For more information on Howells Solicitors, or for further quotes, please contact Stephanie Lamerton at

Is NHS and Google’s data sharing a threat to patient confidentiality or a worthwhile risk?


The news that Google’s DeepMind received a huge amount of personal data from the Royal Free London NHS Trust, was met with alarm and concern by the public and the 1.6 million patients whose confidential information was shared without consent.

But why was this data handed over by the NHS Trust? The Royal Free NHS Trust has been working alongside DeepMind, Google’s artificial intelligence company, in developing an app named Streams aimed at the prevention and treatment of Acute Kidney Injury (AKI). The NHS Trust provided patient information in order for DeepMind to test the app with real-life data.

AKI occurs when sudden injury to the kidneys prevents the organ from working effectively and is initially symptomless and usually only detected through a rise in creatinine levels. As 13-18% of all patients admitted into hospital show signs of AKI, and 30% of those in critical care, it is a condition that is clearly a huge issue.

The severity of the condition and the sheer number of sufferers led to the Royal Free handing over confidential records to DeepMind, a decision that has prompted concern from the media, the public and the patients who may have been affected.

One of the primary concerns is the potential risk posed by private companies having access to confidential data. This is a very unpopular prospect with the public and questions have been raised about what a company could do with this data and how it may impact these patients. A specialist from a medical negligence law firm explains that whilst DeepMind’s app would lead to more efficient diagnosis of AKI and improved patient outcomes, this does not justify the fact that the Royal Free had provided this information without consent.

The seemingly increasing number of data breaches that hit newspaper headlines across the world is also a cause for worry. The prospect of a third party accessing this personal data is very problematic and one of the major factors behind the negative response that has greeted the news that the Royal Free had shared confidential information with DeepMind. Although Google and its subsidiary companies will have data protection methods in place, breaches can, and have, occurred in the past. For example, the personal data of Google employees has previously been accessed whilst user passwords have also been hacked.

Of course, the NHS itself has recently been the victim of a huge data breach. The cyber-attack that took place in early 2017 accessed the information of millions of patients across the UK. With this data breach still fresh in the minds of many, the public response to the decision by the Royal Free to share data with DeepMind has been even more vociferous.

The third major factor in the negative response from both the public and the media has been the concern regarding the relationship between Google and DeepMind. Although DeepMind has explicitly stated that this information has not been shared with Google, this message has not always been fully embraced by the media. As a result, many fear the repercussions of Google potentially having access to the intensely private information of over one million NHS patients. With the sheer amount of confidential data held on Google’s servers, questions have naturally arisen over what impact this may have on the long-term safety and interests of the patients who have been affected.

Understandably there have been significant concerns about this issue, but should the NHS Trust have handed over this data to DeepMind in the first place? And was it illegal to do so without the consent of the patients involved? According to Peter Wainman, an expert in law relating to technology and data, as DeepMind merely acted as a processor of this data, any issues regarding data protection or patient confidentiality remain solely a matter for the Royal Free. More recently, the Information Commissioner (ICO), an independent authority set up to deal with information issues, ruled that the Royal Free failed to comply with the Data Protection Act when providing this information and patients had not been adequately informed that this data would be used in such a way.

Lessons learnt?

Both the Royal Free and DeepMind made several errors of judgment throughout this process. However, since the ICO ruling, there has been improved transparency from both sides as well as willingness for a change of approach on this project.

A future option could be providing anonymous or “de-identified” data which cannot be traced back to patients, as opposed to actual patient data. This is an approach taken by Genomics England, the Department of Health-owned organisation which runs the 100,000 Genomes research project, where an individual’s information is not provided to researchers just the raw figures. Importantly, the individuals in this genome research had consented to allow this unidentifiable data to be used.

A guide to workplace compensation claims in the UK

In the UK, all businesses and employers are required to have insurance in case anybody is injured while working. Since your claim is covered by your employer’s insurance, you will not be claiming directly against the employer as long as valid insurance is in place.

The following guide will provide answers to many of the questions that you have been searching for. If you would like additional information, don’t hesitate to consult an experienced accident at work solicitor for your free consultation.

Who is entitled to make a claim?

If you have sustained an injury in a work-related accident, you are entitled to claim compensation. If you are over 18 years, you can file the claim yourself with an experienced solicitor.  Solicitors can also handle claims for persons under 18 years, but in such cases, a litigation friend has to be appointed who is usually a close friend, parent, or family member. The litigation friend deals with the solicitor on the case on behalf of the victim. If the victim died after the injury, the dependants could claim on his or her behalf for the loss of dependency.

How do you file a claim for accident at work compensation?

It is quite simple to make your claim with a professional solicitor. The solicitor deals with all the paperwork and corresponding, including filing the court proceedings if needed. You will usually not be at financial risk since most solicitors have a no-win no fee guarantee.

You can also rely on a professional solicitor’s strict client confidentiality. The primary concern for every professional solicitor is ensuring that you can get back to full fitness, which means recovering the best payout possible from the insurers.

How much compensation are you entitled to receive?

One of the first questions that people have about their claim is the amount of compensation they are entitled to. The solicitor will take all the specific circumstances into consideration as well as the guidelines from the Judicial Studies Board to put a value on your case that can be expected as compensation from the insurers.

The most common injuries in the workplace include back related injuries, trip, fall & slip, or injuries as a result of faulty machinery, equipment or clothing. The accidents can lead to a wide range of injuries of varying severity. The solicitor will give you an indication of the levels of compensation you are entitled to with the amounts depending on the length of symptoms and seriousness of the injury.

When it comes to determining the appropriate amount of compensation for your claim, the solicitor also considers any loss of earning, out of pocket expenses, and medical costs you are likely to incur after the injury. The compensation amount can increase significantly in the more serious cases where lifestyle adaptations are required, or ongoing support is needed.

It is the responsibility of every employer to ensure that each worker is protected at work and the area in which employees work is maintained to a safe condition. If you have suffered an injury at your place of work due to the lack of safety equipment or adequate training from your employer, you most likely have a genuine claim for workplace compensation.

How much time do you have to file the claim?

The sooner you file your claim, the better it will be since the incident will still be fresh in your mind. However, as long as your injury was discovered within the last three years, most solicitors are willing to accept your case and work to get the best payout possible for you from the insurance companies.

All injuries at your place of work should be recorded no matter how small they are. Businesses are required to maintain an accident book for keeping a record of incidents that occur on the property. You should also try finding witnesses to the accident and take pictures of the accident scene since it makes it easier to build a compensation claim.

The bottom line: you should choose the right solicitor to represent you

If you have sustained an injury at your place of work, you should get in touch with an experienced solicitor to help you file your claim and get the compensation you are entitled to. Smith Jones solicitors represent clients on a no-win no-fee basis to ensure that everybody has equal access to justice, which means that you have nothing to lose!