Author: Graham Ross
Graham Ross is a lawyer/mediator specialising in resolving shareholder disputes and expert in the field of applying ICT to increase access to justice via ODR. He is lead tutor on the training courses on ODR for ADR professionals at www.odrtraining.com. Email grahamlross@gmail.com. Twitter @mediationroom.
Zoom – reducing the risk of privacy breach
“Zoom – Just One Look and My Heart Went Boom” Despite the fact that video conferencing is a very small part of Online Dispute Resolution (ODR) and how best to mediate online, Fat Larry’s 1980s hit seems to have been taken to heart by mediators who, anxious not to delay mediations due to the Covid-19 […]
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Smart settlement: an opportunity for mediators
For many mediators, “online dispute resolution” is simply using online technology such as Skype or Zoom as the medium for real time discussion or exchanging emails for asynchronous discussion. Whilst these are helpful in bridging the geographical gap, the more exciting developments are around the development of artificial intelligence to actively assist the parties to […]
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Developments in ODR and the online court
In an earlier contribution to the Newsletter I made the point that the partly hidden “A” as in Online Alternative Dispute Resolution, which tended to focus ODR’s perceived remit on out of court solutions such as mediation and arbitration, was beginning to disappear altogether as more focus was made on introducing ODR into the justice […]
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New ADR Regulations being blatantly ignored
The country may still be unclear as to its future relationship with the EU and the Single Market, but such has been the scale of non-compliance by businesses of all shapes and sizes with the new ADR regulations, as well as the total non-enforcement by the authorities, that it seems many think we are already […]
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ODR: no longer just an alternative
Since ODR began to be discussed, developed and applied, which was as long ago as towards the end of the last century, it has commonly been thought of that there was an invisible “A” in the acronym so that ODR really referred to Online Alternative Dispute Resolution. That was understandable given that all instances of […]
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Online dispute resolution
2012 was a big year for online dispute resolution (ODR) culminating in the introduction of the world’s first piece of legislation specific to ODR. Ten years after the United Nations Economic Commission for Europe launched the annual International Forum on ODR, the shaping by online technology of a global justice system is coming of age […]
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Online dispute resolution – is anybody there?
Like the paperless office, online dispute resolution (ODR) was an early goal of those embracing online communication. Unlike the paperless office, however, whose arrival has been somewhat delayed by the principle that anything made easier, eg printing, will be done many more times than otherwise would be the case, ODR has indeed arrived. “Where is […]
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