Digital media law highlights of 2009

Copyright, in various guises, has featured heavily in the media this year, being in the spotlight at both legislative and judicial level, with high profile decisions in UK and EU courts, and numerous papers, reports, consultations and reviews at UK and EU level. In addition, developments in consumer expectations, business models, and technological innovations have […]

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LawNet – stronger together

In this series on referral companies, I have so far looked at Quality Solicitors, a very new player run by a barrister for solicitors, and Contact Law, a non-solicitor run organisation which started in 2005. LawNet is very different from both of these. Started in 1989 by Simon Maddox, a visionary solicitor in Birmingham, it […]

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Pro bono law – getting organised online?

Around half of all solicitors occasionally do legal work for free. There is no reason to think the numbers for barristers and legal executives are any different. “Pro bono” advice – as it is known – occurs in many different contexts from phone advice in the office to evening law clinics in community centres to […]

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The Blacklaws Davis hybrid law firm model

Traditional high street law firms are under attack on every front. The recession reduces their bread and butter property work and they face ever rising overheads and staff costs. The solution for some firms has been to specialise and to gain competitive advantage by adopting a more businesslike approach and IT solutions. Three years ago […]

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Governance and cloud computing

Over the next two or three years, different organisations, in the form of alternative business structures, will be offering legal services. Many will emerge from the outside the legal sector and will almost certainly employ IT models currently in use within the commercial sector. One such model is cloud computing. There are two types of […]

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A new way of using RSS

RSS (Really Simple Syndication) feeds have always been considered to be a simple way to deliver changing content to websites. The benefit for firms is that the site stays “fresh” leading to more page views, longer visitor sessions and (it is hoped, in the case of law firms), impressed site visitors who decide to form […]

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The Google Books settlement

The Google Books settlement, if approved, will constitute a significant development in the area of copyright, particularly digital copyright, in both the US and the rest of the world. Background In 2004, Google announced that it had reached an agreement with a number of US libraries to digitise books and materials held in the collections […]

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Accessibility – less to worry about?

A few years ago the technical press was full of articles on website accessibility, but now the topic hardly rates a mention. So can we all now relax from fear of legal prosecution over technicalities that most people never understood in the first place? Let’s start with a few basic facts and a bit of […]

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Contact Law – making Tesco law work

Contact Law are big players in the solicitors referral field. The company was started in 2005 by James Vintin and Dan Watkins as they felt that there was an opening for a service to help members of the public find a suitable solicitor. They were also interested in developing services to help solicitors deal with […]

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Client satisfaction surveys – off-line v online

Although the legal profession provides a service, we are a long way from taking service measurement seriously compared to other business sectors. Given the marketing maxim “under-promise and over-deliver”, it was a brave move for the new national network Quality Solicitors to brand themselves as such. I shall be intrigued to see how they address […]

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Family Lore Focus – a site of parts

On the internet, things are not always as they seem. A typical website is not necessarily 100 per cent hosted in one place – when you go to the site, content is likely to download to your browser from a number of sources: images from one host, videos from another host, feeds from many hosts, […]

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Converting browsers to business

We all know that people who come to your website are impatient and want information straight away. If you don’t get their attention fast, or the information they want quickly, they go looking elsewhere. There are plenty of other options to be explored on the web, whatever you are looking for. But there’s more to […]

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